Privacy Statement

We collect and store the information you provide us – your address,  email, phone number – when you make your order. If you choose not to pay for the order, we still keep the information you provided for future reference, … Read More

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if … Read More

Product Colours

Although we make every effort to provide true and accurate colours for our products listed on our web site and as a result of individual computers and monitor settings, we cannot guarantee the colour(s) viewed on any one person’s monitor … Read More

Product Sizes

All finished sizes for products advertised are based on information provided by the manufacturer of the item. Sizes may vary slightly depending on conditions during manufacturing, production, material content and washing. BedLinenOnline.com.au and its manufacturers are not responsible for shrinkage … Read More

Shipping and Tracking

Shipping Most Items will ship within 5 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. In addition, please allow up to 4 business days from the day your order has … Read More

Receiving Your Order

When you receive your order be sure it is exactly what you ordered and that it fits properly before using or washing, if the item is incorrect please email [email protected] ASAP. Please email us about any missing or incorrect items … Read More

How to return

All merchandise must be returned within 30 days of receipt in original resaleable condition and not have been used, washed or damaged in any way unless defective. The customer is responsible for the return of product(s) to correct return address, … Read More